The gear came back. The invoice disagrees.
Only 12 came back. Replacement cost: $475."
No one likes to see L&D at the end of a project, especially the production office. What's even worse than seeing a lost item on the rental house invoice is when you know that you returned that item. Now you have to prove your side of the situation.
GearIO is the production's independent record. Every item scanned in on arrival, every piece sent to service, every case that went back, all timestamped and photographed. When an L&D charge doesn't match what you scanned in return, you have the receipts to dispute it instead of just paying it.